Welcome to Usemymarket! We are dedicated to providing exceptional digital products to elevate your online presence. For clarity and transparency, here's our refund policy:
Digital Product Nature:
As our products are digital, once you've downloaded or accessed them, we're unable to offer refunds. This policy upholds our business integrity and recognizes the dedication our team puts into crafting and maintaining our themes.
Pre-Purchase Check:
We strongly advise thoroughly reviewing the product description, features, and specifications before making a purchase. This ensures compatibility and suitability for your requirements.
Customer Support:
While refunds aren't available for downloaded products, our support team is ready to assist you with any issues or inquiries. Whether you need help with installation, customization, or troubleshooting, we've got you covered.
Contact Us:
Contact our support team via email at usemymarket[at]gmail[dot]com. Please provide detailed information about your issue, including error messages or screenshots, for efficient assistance.
Special Cases:
When a theme doesn't meet your expectations or you encounter unresolved technical difficulties, we may offer alternatives such as a replacement theme or store credit. Decisions in such cases are made on a case-by-case basis.
Third-Party Purchases:
This policy applies exclusively to purchases made directly through our website. If you've purchased a Usemymarket theme from a third-party marketplace or reseller, please refer to their refund policy.
Our Commitment:
We take pride in the quality of our themes and stand behind their craftsmanship and functionality. Our goal is to surpass your expectations and ensure a seamless experience.
Agreement:
By purchasing a theme from Usemymarket, you agree to adhere to our refund policy as outlined above. We appreciate your understanding and support as we strive for excellence.
Thank you for choosing Usemymarket for your digital theme needs. We're thrilled to assist you in creating the website of your dreams.